Access Is More Than a Ramp 

By Maggie Huggins, University of Texas at Austin

Disability doesn’t take a break. It’s not something you can have someone watch while  you’re gone, store on a shelf, or squeeze into checked luggage that you can temporarily forget  about for your 18-hour travel day. My identity as a disabled researcher is not a hurdle or win; it  is my reality, and my reality exists regardless of whether I’m at home in Texas, on a train  through Germany, or at the airport in Denmark. I did not go to Europe just to research other  people’s experiences with institutional access, but also to experience it myself. 

My original plan was to conduct eight in-person interviews during my time in Europe,  including two undergraduate students, three graduate students, two professors, and a research  faculty member, across four countries. The plan was intentionally focused on interviews, with  the goal of learning from the experiences of autistic students, researchers, and faculty members  navigating educational institutions. This changed significantly after I became very ill and needed  hospitalization, forcing me to leave Europe early without having conducted any interviews. I am  now conducting all of my interviews remotely from Texas. Fortunately, the population I am  researching has been incredibly understanding and accommodating, and moving the interviews  online may ultimately allow me to conduct additional interviews beyond my original in-person  count, because I have received additional interest now that I’ve shifted to an online format. 

My data collection method has shifted; my research question has not. I remain  committed to understanding how institutional structures affect participation and access for  autistic people in higher education. What did change was the way I experienced the larger  question myself. 

I primarily used trains for my travel throughout Europe during the time I was there, and  this gave me an unexpected opportunity to see how access exists on paper while still falling  short in practice. Many trains and local transportation systems did not have digital signs that  displayed upcoming stops. Because I cannot reliably hear announcements, I missed several  stops and had to constantly monitor my location on my maps app. Compared to trains and  systems that did provide alternatives to verbal announcements, I lost a lot of valuable  productivity time. Transfers that might normally be routine became something I had to carefully  plan around, sometimes leaving more than an hour between trains so that a missed connection  would not derail the entire trip. 

Train stations presented another layer. Many had accessibility equipment, including  portable ramps, but using that equipment often required advance notice and a phone call. I  cannot make phone calls, and unexpected changes—such as a canceled train or broken  connection—made that advance planning much less useful. Accessibility existed, but accessing  the accessibility itself could require navigating added barriers. 

I also encountered places that described themselves as accessible but were not  meaningfully accessible to me. Transportation between stations and accommodations could  require additional costs when taxis would not take short trips, while walking those distances was  not always possible. Getting on and off trains could be physically difficult. Even something as  simple as a hostel bunk could become an access issue. 

An encouraging part of the experience was how willing individual people were to adapt. I  never encountered someone who refused to communicate with me because I am nonspeaking.  People frequently figured out another way to communicate, and strangers sometimes noticed 

that I was struggling and offered help without being asked. People helped with luggage,  communication, transfers, and even changing hostel beds when I had been assigned a top  bunk. I quickly became comfortable asking people for assistance because I rarely felt that doing  so made me or my existence a burden. 

That contrast has become one of the most important things I am taking from this  experience: access is layered. 

A ramp to a building does not solve accessibility if there is no accessible way to get  there. An accessible train does not create equal access if a person has to call days in advance  to use the ramp. A university can have accessibility services, but students still have to be able to  communicate with those services, travel to campus, navigate the buildings, and participate once  they arrive. 

This has strengthened my interest in interdisciplinary research. Institutional access  cannot be understood through one department or one lens. Transportation, education,  communication, disability studies, sociology, public health, and policy all intersect. If a campus  is accessible but the transportation system that connects students to it is not, then campus  accessibility alone is not enough. 

My biggest research barrier so far has been adapting to communication systems that  were not designed with nonspeaking people in mind. I encountered organizations that only  provided phone numbers, websites that had outdated contact information, and situations where  phone calls were treated as the only way to solve a problem. My biggest growths so far have  been developing greater confidence in adapting my research plans when circumstances change  and in recognizing institutional patterns across very different settings. 

I still have much of the research ahead of me as I recover stateside. I need to complete  the interviews, analyze the data, and determine what patterns emerge from the participants’  experiences. But I am approaching that next stage with a broader understanding of what I am  asking. Access is not something that can be completely understood from the outside, and it is  not something that can be completely fixed from the outside. Disabled voices are necessary not  only because disabled people experience barriers, but because we can identify the layers of  access that are easy for institutions to overlook. 

A ramp is only one part of the path.

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